FAQ

Car Service provider in delhi ncr

What can i do with MGarage mobile application ?

You can book instant CAR SERVICE and REPAIR on the go. You can also avail our SERVICE for ONSITE SUPPORT and PICK n DROP Facility.

Why does ANDROID ask me PERMISSIONS ?
a) ACCOUNT INFORMATION

Helps us in sending push notifications .Which can help you to save MORE MONEY every time by applying PROMOTIONAL OFFERS.

b) YOUR CONTACTS

At MGarage we aim to please and serve you .We want you to shake hands with us in Enhancing our quality parameters.

c) WiFi CONNECTION INFORMATION

This helps us to inform you , when there is low or no internet connectivity for app to function.This is simple POP-UP that shows up on your screen.

d) YOUR MESSAGES

We have understood our user’s pain points and result of it is visible with message intelligence built into MGarage application.

e) PHONE CALLS

We want each MGarage user to benefit the best way possible and in order to do this we need to be able to send you customized push notifications. These notifications will inform you on DEALS and OFFERS that we especially customized for you.

MY ORDERS

Can i review my Order History on the application ?
You can check your BOOKING HISTORY by signing in through an android device having ANDROID 4.0.1 and above.

SECURITY

Is my car is completely safe on the hands of a MGarage Vendor?

Our Vendor are our Service Partners and each of them having an attitude of Honesty and gentleness has verified and certified its each Vendor with full full verification of background and surrounding.Simply “TRUST YOUR CAR WITH US”.

FEE PAYMENT

How can i pay after my SERVICES are done?

Payment is never being a part of hassle for MGarage Customers as we simply provide hand to hand cash payment after ensuring our services. Even you can get a Fair Estimate before the service which is transparent and minimal than other parties. Till yet we are not providing online payment gateway but we are working to integrate it as soon as possible.

PROMO CODES

What are the benefits of PROMO – CODES?

Promo codes are the offers which specially designed and applicable for you to give you Time to Time offers and valid for some definite time slot.

How do i apply PROMO-CODES while Booking for Services ?

In Mgarage application we provide a very easy and user friendly interface to book you car service and also apply promotional coupons available.

COUPONS

COUPONS are applicable for services mentioned on the application. Coupons for different type of services are different, a single coupon code can applicable only for one type of service listed on the application. A user can apply coupons for one time on each service Booking. Coupon Value can not be redeemed in cash or any other modes ,you can avail the discount in your service booking for the value of your coupon amount .

FEEDBACK AND CONTACT

Besides the customercare@gomgarage.com is there any other way to get in touch with MGarage?
Yes there is, You can reach us on FACEBOOK ,TWITTER and INSTAGRAM. For service related Queries you can CALL US at: +91-8826190707.

I am unable to connect at +91-8826190707 ?
Please ensure that you are under network conditions .If still you are unable to connect then please send us your queries to www.gomgarage.com

I want to give a feedback and suggestions?

We are always open and looking forward for your FEEDBACK and valuable suggestions. Mail us at customercare@gomgarage.com

You can even Reach us on FACEBOOK,TWITTER or INSTAGRAM.






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